Reference

simbawin Privacy Policy for Your Account

Our Privacy Policy explains how we collect, use and protect the details connected with your simbawin account, including login records, device signals and wallet references.

Account dataWallet recordsDevice controlsPolicy requests

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What Our Privacy Policy Covers

simbawin Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers details you provide when opening an account, completing phone verification and contacting support, together with technical details created when you sign in from a mobile phone or desktop browser. We may use those details to confirm account ownership, match a DANA, OVO,

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GoPay or QRIS transaction to its status, detect unusual sign-in activity and answer a request about your records. Where local law permits, we retain records only for operational, dispute, safety or legal needs that apply to the account. You remain responsible for keeping your password and
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verification code private. If you use bank transfer or a virtual account, payment references may be recorded so we can identify the relevant account event without asking you to repeat the same receipt details.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY HELP

Where To Ask About Your Data

A clear contact route matters when a login record, wallet reference or device detail looks unfamiliar.

DATA PRACTICES

How We Handle Privacy Requests

We keep this policy practical by linking each privacy topic to an account action you can recognise.

Data collection

We collect details needed for account creation, phone verification, sign-in protection and support replies. Payment references from DANA, OVO, GoPay, QRIS and bank rails help us identify a transaction.

Cookie use

Cookies and similar browser signals can remember session status and help us recognise whether your mobile or desktop browser is still connected to the same account.

Account security

Phone verification and sign-in checks help protect account data. We do not ask you to place a password or one-time code inside a support message.

Record retention

We retain account, support and payment references for the period needed to operate the service, address disputes, protect access or meet duties that apply where local law permits.

Who can help

Our account support route handles privacy questions about your own records. Include the relevant account step, but leave out passwords, verification codes and full wallet credentials.

Change requests

You can request a correction, access copy or eligible removal by contacting support from your account path. We may confirm ownership before changing or disclosing personal details.

Privacy Policy Questions About simbawin

These Privacy Policy answers address the account, device and payment questions you are most likely to have before opening or continuing your simbawin account. Each answer points to a practical step, from phone verification to a request about DANA, OVO, GoPay or QRIS records.

It covers account details, phone verification, sign-in activity, device signals, support messages and payment references. We use these records for account access, security, status checks and privacy requests where local law permits.

Yes. The Privacy Policy includes references connected with DANA and QRIS, as well as OVO, GoPay, bank transfer and virtual account activity when those details help us match a payment status.

Phone verification helps us connect an account request with its owner and reduce mistaken access to personal records. We may use the verification event when you ask support to change account details.

It can cover browser and device signals linked with a sign-in, such as session state and security indicators. These details help distinguish a familiar mobile path from an unusual account access attempt.

You can send an access request through the account support path. Tell us which account record you mean, such as a phone verification or wallet reference, and we may confirm ownership first.

Contact support from your account path and identify the detail that needs correction. Do not include your password or verification code. We may request confirmation before changing personal information.

We keep records for the time needed for account operation, security checks, payment disputes, support history or applicable legal duties. Retention can vary by record type and depends on local law.

simbawin Privacy Policy for Your Account

Where To Ask About Your Data

How We Handle Privacy Requests

Data collection

Cookie use

Account security

Record retention

Who can help

Change requests

Privacy Policy Questions About simbawin

01 What does the simbawin Privacy Policy cover?

02 Does the Privacy Policy include DANA and QRIS data?

03 Why does simbawin need phone verification?

04 What device data can the Privacy Policy cover?

05 Can I ask simbawin for a copy of my data?

06 How do I correct details under the Privacy Policy?

07 How long does simbawin keep account records?

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